PRDAPRDA

Privacy Policy

The Presbyterian Relief and Development Agency (PRDA) respects your privacy and is committed to protecting the personal information you share with us through our website, https://prda-ss.org (the "Website"). This Privacy Policy explains what information we collect, how we use it, and the choices you have.

By using this Website, you agree to the collection and use of information as described in this policy.

1. Who We Are

PRDA is a faith-based national non-governmental organization and the relief and development arm of the Presbyterian Church of South Sudan (PCOSS), legally registered in the Republic of South Sudan. We serve communities across South Sudan through relief, health, education, water and sanitation, food security, and peacebuilding programs.

2. Information We Collect

Information you provide directly:

  • Contact details (name, email address, phone number) when you fill in a contact form, subscribe to updates, register for an event, or apply for a position or volunteer opportunity;

  • Donation details (name, contact information, donation amount) when you make a donation. Payment card details are processed by our third-party payment providers and are not stored on our servers;

  • Any other information you choose to share with us in messages or correspondence.

Information collected automatically:

  • Technical data such as your IP address, browser type, device information, pages visited, and time spent on the Website, collected through cookies and similar analytics technologies.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and requests;

  • Process and acknowledge donations, and issue receipts;

  • Send newsletters, program updates, or event information you have requested (you may unsubscribe at any time);

  • Manage recruitment, volunteering, and partnership applications;

  • Improve the Website's content, performance, and security;

  • Comply with legal, regulatory, and donor accountability obligations.

We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis and Consent

We collect and process personal information with your consent, to fulfil a request you have made, or where necessary to comply with legal obligations or the legitimate operational needs of our organization. You may withdraw your consent to communications at any time by contacting us or using the unsubscribe link in our emails.

5. Sharing of Information

We may share personal information only in the following limited circumstances:

  • With trusted service providers who help us operate the Website, process donations, or send communications, and who are bound to protect your information;

  • With partners or donors where required for accountability and reporting, in aggregated or anonymized form wherever possible;

  • Where required by law, regulation, or a valid legal process in the Republic of South Sudan or other applicable jurisdictions.

6. Cookies and Analytics

Our Website may use cookies and analytics tools to understand how visitors use the site and to improve their experience. You can control or disable cookies through your browser settings; however, some features of the Website may not function properly without them.

7. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes described in this policy, including legal, accounting, donor accountability, and reporting requirements, after which it is securely deleted or anonymized.

9. Your Rights

Subject to applicable law, you have the right to:

  • Request access to the personal information we hold about you;

  • Request correction of inaccurate or incomplete information;

  • Request deletion of your personal information;

  • Object to or restrict certain processing;

  • Unsubscribe from our communications at any time.

To exercise any of these rights, please contact us using the details below.

10. Children's Privacy

This Website is not directed at children, and we do not knowingly collect personal information from children through the Website. Where PRDA's programs involve children, their information is handled under our child safeguarding and protection policies, not through this Website. If you believe a child has provided us personal information through the Website, please contact us so we can remove it.

11. Third-Party Links

The Website may contain links to third-party websites, including partner organizations and payment providers. This Privacy Policy does not apply to those websites, and we encourage you to review their privacy policies.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date. Your continued use of the Website after changes are posted constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Presbyterian Relief and Development Agency (PRDA) Juba, Republic of South Sudan Email: info@prda-ss.org Phone: +211 920 202 202 / +211 910 202 202 Website: https://prda-ss.org